Refund Policy
Effective Date: November 29, 2024

Welcome to EZYJOB! We aim to provide you with the best platform for your job posting and hiring needs. Your satisfaction is our priority, and we strive to deliver high-quality services. Below is our refund policy to help you understand the conditions under which refunds may be processed.

Eligibility for Refund

Refunds may be issued under the following circumstances:

  • If a technical issue or defect prevents your job posting or service from being delivered as promised, and the issue cannot be resolved by our support team.
  • If a purchased service was not used within 7 days of the transaction.
  • If a refund request is submitted within 7 days of purchase, provided there has been no significant use of the service.

Non-Refundable Situations

Refunds will not be issued under the following conditions:

  • Services or job posting credits purchased under discounted or promotional offers.
  • Issues arising from misuse, unauthorized modifications, or third-party involvement.
  • Subscriptions that are renewed automatically without cancellation prior to the renewal date.

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  1. Email us at support@ezypro.net with the subject line: "Refund Request."
  2. Include details of your purchase, such as the order number, date of transaction, and a clear explanation of why you are requesting a refund.
  3. Allow up to 2 business days for our team to review your request and respond.

Processing Refunds

  • Once approved, refunds will be processed within 7-10 business days and issued to the original payment method used during purchase.
  • Refund amounts may be adjusted to account for applicable processing fees.

 

Limitations

We reserve the right to refuse refund requests that:

  • Violate our terms of service.
  • Lack adequate documentation or clear justification.

 

 

If you have questions or need further assistance, please contact our support team at support@ezypro.net.

Thank you for choosing EZYJOB to simplify your hiring and job search journey!